The client is a B2B ecommerce business selling industrial lubricants and energy-saving solutions to a global audience. The store runs on BigCommerce, and its buyers are industry professionals — engineers, procurement teams, and maintenance specialists searching for specific lubricant grades, applications, and efficiency benefits.
The problem was not product quality or positioning. The problem was discoverability for niche, technical search terms. The catalog covered specialized products, but those product and category pages were not surfacing for the precise queries professional buyers use — leaving distributors and marketplaces to absorb top-of-funnel demand.
On top of that, technical SEO and crawlability gaps were suppressing the pages that did exist, and the store's domain authority in the industrial sector lagged behind larger, better-linked competitors. The opportunity was clear: capture qualified, intent-rich industrial search demand directly on the BigCommerce store.